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The troubleshooting steps appear below. 

  1. Clear the browser’s cache & cookies.

You can often resolve inconsistencies in an app's behavior by clearing its cache & cookies.

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Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
  1. Enable Hardware-acceleration for Browsers.

You can enable hardware acceleration for your Browsers to help improve application performance.

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Mozilla Firefox: Firefox's performance settings | Firefox Help (mozilla.org)

  1. Enable Hardware-acceleration for windowsWindows.

You can also enable hardware acceleration for Windows 10 & 11 users (with dedicated GPU) will help you reduce CPU utilization, input lag and lower your CPU temperature, and increase the application’s performance.

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Switch the toggle underneath “Hardware-Accelerated GPU Scheduling” to “On”.

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  1. Switch the browser’s graphics settings to high-performance modes.

Next, you can also try switching your browser to “High-performance” mode for Windows users (with dedicated GPU).

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Set the graphics preference to “High performance” and click “Save”.

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  1. Update the browser or change to another browser.

If the steps above do not resolve the issues, then check for any available updates for the browsers. Browser updates can often resolve the causes of the applications crashing or freezing.

  1. Reinstall the browser.

If you are still facing issues even after updating the browser, then please:

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